The 2010 Global Outsourcing 100

The big 3 have once again featured themselves in the top 10 outsourcing companies in the world for the year 2010 - analysis by IAOP. Infosys in the 2nd position, Wipro in the 4th & TATA in the 7th spot.

IBM, Accenture and Convergys also are in the top 10 with Accenture bagging the top slot again this year. Good to see Indian MNCs at par with the rest of the players.

To check the complete list along with the companies key strengths, click here.

IAOP® is the global, standard-setting organization and advocate for the outsourcing profession. With a global community of more than 110,000 members and affiliates worldwide, IAOP is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, off-shoring, and shared services.  

SaaS in BPO

Software as a Service was never associated with the BPO world but with changing expectations, where meeting SLAs and process improvements are the norm, SaaS is the new thing that can add a new dimension to the BPO world.

Everest Research Institute has come-up with this interesting research work.

The research work identifies the role of SaaS in key BPO functions like HRO (Human Resources Outsourcing, PO (Procurement Outsourcing) and FAO (Finance and Account Outsourcing).